006 : Screw the Queue with Gabe Velez

NNL PodcastWaiting in line sucks. It sucks so much that many people are willing to pay to avoid lines. Whether you’re dying to be the first with an iPhone 5S (without waiting 100 hours in line) or you want to make your trip to Disneyland a little less tedious, those who have the means will do anything to jump to the front.

My guest today is Gabriel Velez, a graphic designer and co-creator of Linesnapp, a mobile app focused disrupting the line. Gabe met his cofounder, Rafael Maya, at a hackathon and the two have been working on rethinking queues ever since.

I really respect what Gabe and Rafael are doing, because they’re not just blindly following their ideas. Instead, they’re talking to users and constantly changing their approach in order to find the version that sticks. You’ll definitely want to hear what Gabe has been doing.

Here’s what we chat about:

  • Why good design is more important now than in recent years
  • What we can do versus what we should do
  • Advantages of word-of-mouth clients when growing your freelance business
  • Hackathons!
  • Why it’s important to start with customer development
  • Why designing for Android sucks
  • How to hire a designer when you don’t know design

Links mentioned in this show include:

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Did you ever change your original idea as a direct result of talking to potential users? Let us know in the comments below!

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The Novice No Longer Podcast intro music was composed by the talented Will Larche.

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